I find customers using Jaguar fittings are UNFORTUNATE, me being one of them. I am repeatedly facing the same problem with Jaguar fittings and your PATHETIC after sales service. As your company is least bothered to give after sales service inspite of big promises of service WITHIN 24 HOURS.
My complaint was lodged on 25th of August bearing the complaint no: 111018603 for the hand shower knob being loose and the washers of the taps need to be cleaned & serviced. Till now there has been NO RESPONSE FOR THE COMPLAINT LODGED.
Even previous month I had to finally mail to see that my complaint is looked into.
Mr. Kamal Saha from Kolkata called me & apologized for the delay giving me his mobile number to contact, which I tried this time but NO ONE ANSWERS THE CALLS.
(My previous complaint is below for your ready reference).
WHAT DO YOU THINK WE CUSTOMERS SHOULD DO FOR A COMPANY WHO DOES NOT GIVE AFTER SALES SERVICE to their valuable customers? Oh...! I am so sorry to use the word "VALUABLE CUSTOMERS" since if Jaguar company VALUED its customer it would take care of what problems their customers face using their product.
This time I expect perfect service and not just a call to show your regrets.
STILL EVEN AFTER 48 HOURS PASSING THIS COMPLAINT THERE IS NO ACTION OR SIGN OF THEIR SERVICE.
NEVER BUY JAGUAR FITTINGS.
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