Dulux Pint
Shad of paint not match in two tins

Dear Dulex Team,

This is a request mail from a customer of yours

I purchased Nastalgic Tale 90YR 68/100 Paint for my small house in Pataudi Road Ggn. from M/s Sumit Trading Company Ggn.

At the time of starting the paint I found that the shade of paint is not matching with the shade shown in catalogue.

I registered this issue with dealer but he told that theres always a little difference.

But upon opening the second bucket of same shade I found that even this shade is much more different than other.

I got totally upset & again called dealer & he called Mr. Shishir Gupta who after two days after regular follow ups visited the site & concluded that this is company’s fault but offered no resolution.

Now it’s a matter of harassment for me as work has got held up but unable to proceed so giving this mail directly to you.

Hope I will get a solution from your side soon or I will have to take some harsh action.

Dissatisfied customer of yours

Teekam Singh

9717294614

Company: Dulux Pint
Country: India

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