My current telephone nuber is 22719156. I wish to inform you that I had requested for shifting of my telephone no. 23481163 along with broad band connection vide work order number 16320716 dated 7/12.
I was informed by the exchange then that underground cable is not yet laid in our road. They had committed to provide it in a month or two from that date and hence, I had requested for a wireless connection for landline as well as broad band temporarily. It has been more than 7 months since and in spite of reminding number of times nothing has been done in this regard. Besides, from the time we have got this connection, we have not been able to access Internet at all, but still we are paying an amount of Rs.250/- every month for this which is an unnecessary charge.
I am deeply disappointed with the service provided to us and have no other option but to surrender the connection.
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