Subject: 2 Lacs claim on Bharti Airtel India Ltd. due to mentally tortureness.
I am using Airtel number 9650581958. And I had already register with NDNC service, registered on Dec and my DND registration number is S1014332379, but I am getting messages and calls in frequent manner. I have informed about this to Airtel customer care and I have provided them the numbers and names of the company, date and time at which I received those messages, but every time they provide me a new complaint or reference number but no action has been taken so far from Airtel. My complaint and reference numbers are as follows:
reference number: 502400
complaint number: 208201032007 IS LATEST TOO MANY OLDS I DON'T KNOW
I got three calls & lots of sms from airtel side, now i know if i registered my DND service and if i get call and no action taken by service provider then i can claim 5000 Rs per call.
As i distrub three times.
Details of call-
997148718 -2 Aug
9910337451 - 22 July
I want 15000 claim so that airtel will not do that activity in future.
So please take a right action regarding that issue as airtel did not take any right action.
Here is what TRAI says in this regards:
There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20, 000/- for each such non-compliance.