I have a postpaid connection of airtel, my no. is 9872548270. last month i.e on july I got a call from airtel customer care for a pack of apna punjab mini pack, in this pack I have to get the calls for Rs. 200 in the pack of Rs. 125. I get my consent to the executive . but I was surprised to see the message of airtel that they have started any another pack that was 350 mins a2m in Rs. 150. I call to customer care regarding that message then the executive told me that I have get not the minutes of 350 but calling for Rs. 350 in just Rs. 150. company is giving Rs. 150 benefits to me by charging only Rs. 25 extra then I give my consent to activate the pack. but when I got my bill I was shock to see that the company cheated me and give me only 350 minutes instead of calling value. then I call to customer care regarding the issue but then the officer named Mr. Rakesh did not solve my problem but advised me to deactivate the connection. I am using the services of airtel for last 4-5 years, how can I disconnect the connection, but I will surely changed to any other company. the behaviour of executive and officer was so bad, they are not concerned about the reputaion of the company nor they have any feelings with the problems of customers.
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