My reliance data card number is 9368586484 for this data card number i called customer care on 180030005555 from my number 8899543309 in the morning today on 28/03 when i called and told him my problem of speed he transfered my call to the seniors and the seniors kept my call on hold for more then half an hour this has not happened once but many times the same thing was done.
when i asked one of the senior executive named daljit to transfer my call to the manager so that i can tell all my problems to the manger he told me that manager is not available and also he kept the call on hold.
when i called nodal officer madam mayuri of up west she told me to contact customer care and disconnected my call and if i am calling again and again she is receiving my call and disconnecting the call my balance is becoming lesser and lesser calling the nodal desk
when i called appelaite authority of up west there madam mansi picked up the phone when i told her my problem that my call is being disconnected by nodal officer she told i cant do any thing. i asked her to write complain against nodal desk she told i will not write any complain. when i told miss mansi that i am going to complain in consumer forum she said go and do anything you can, she also told i will see what u can do, she told u can write complain in consumer forum.
according to me they do not knows the power of consumer and i want to show what are he powers of consumer.
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