BSNL
Tariff charges

Dear Sir,

I am using BSNL date (3G) which can be used as sim for mobile as well as data card bearing number 9494434342.

I have recharged it with Rs 1102 last month i.e on Sep 5th 2011 which accounts to provide 10GB of Internet to me.

I dont have a track how much GB is utilised and now its showing me that i have to pay an extra amount of Rs 4000. When I am consulting the call centre for the help non of them are responding expect giving wrong toll free numbers and wasting the time.

Neither I got a call saying my limit has exceeded or any other intimation through SMS,

I request kind explanation for this and also an appropriate track of how much GB have been utilised so that the same would not be repeated again and again

Thanks & Regards,

Jigeesha C L