BSNL Broadband
Problem on internet usage

Sir,

I am molly Jose from angamaly using combo500 broadband plan, phone no. is 2457625.

Problems found

1. On 27th October when I check my usage details it show a download of 319* mb. On that time, I did not download any huge files. I know about the limit 1.5GB and use only between the limits. On that day, its found that my browser cache was less than 20 mb (increased my browser cache limit to 1 GB). There is some mistakes on usage details.

2. Another problem is Bsnl internet service is not following GMT time. Its 2 minutes faster than GMT time.

3. I am using u Torrent to download. If i close u Torrent before 8am and continue browsing then it will show a download with the same speed (max speed is 200kbps).

please correct the above problems or suggest what to do next

Thank you

Molly Jose

*details

29-10 07:52:40 PM 29-10 08:44:57 PM 310651 8845 319496 00:52:17 319496