The Genera Manager
BSNL
Bangaluru
Karnataka.
Subject: Extra renta for BSNL Hungama Tones charge
Dear sir,
Iam using BSNL BROAD BRAND since last year and there was no problem either in payment or in bill. But in the last month bill suddenly they charged me about Rs 142.00 as Debits charge. Even I enquired with BSNL customer care regarding the addition of extra charge as an BSNL HUNGAMA TONE CHARGE even I never opted for this facility.
I request you to cancel the extra debits and issue me a new bill or send me an SMS on my cell to avoid late payment.
Regards
Mahesh R.T
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