» Telecommunications » Review / complaint: BSNL - Unavailability of Service | News #149074

Unavailability of Service

My Land line no is 0265-2772122

1) Many times and frequently phone out of order, dead, notworking: can be seen from complaints registered to BSNL.

2) Phone is mainly not working on Festival like New Year, Holi, Deewali and Saturdays & Sundays when it is most required by any consumer.

3) Cable to my home for connection is comig from a pole 20-40mtr away, many connections are provided on a box like hell (unmanaged). and open to rain water and atmosphere totally.

4) Cable to my home is coming in joints, none joints are tapped with plastic taps either. When they get rust or dusted it loose connectivity or create noise in the connection (extra sound that make difficult to heare speech properly.).

5) Cable is so hanging that it touche the vehicles coming by, & disrupting other residents.

6) Beyond many frequest complaints no firm action has been taken.

7) Cable connection are such that they are problem to residents.

8) My phone had been nonworking before 17th may for many days it stared working on approximately 21st May and now it is agin out of order from 23rd or so.

9) I have to spend on my pockets to outside services while I am already paying BSNL for it and that to I have to sacrifice my confirt and suffring illhealth because of running in hotsummer for caling and surfing net outside.

10) I amd my sister have completed our PG and graduation respectively, so we need to apply many places and make calls and all we do not have facility availble to use when we most need it and many more.

Company: BSNL

Country: India   State: Gujarat   City: Vadodara

Category: Telecommunications


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