Dear Sir,
this is regarding the functioning of BSNL exchange at Kuruppanthara, Kottayam. this exchange always have some problem or the other with the landline connections. usually there is no response unless repeated complaints are made. for example, till some time back cross connecting of lines was common. after long repeated complaints this got rectified. now both for landline and mobile if somebody calls, we can hear the callers voice, but the caller cannot hear us. this problem is common almost every year during the rainy season.
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