BSNL
Bills not being despatched. Heavy rush for issue of duplicate bill

For several months now, landline bills are not being issued in time, sometimes not at all. There is heavy rush for getting duplicate bill which consumes a full working day. For senior citizens like me who have no young member in the family in India, it is well neigh impossible to fetch a duplicate bill. For last few days a telephonic message is being transmitted saying that the last date for payment is 28.9.2010 but no bills. Can't you devise some procedure for collection of payments from home for senior citizens. At least please ensure that online payment facility is extended.

Thanks.

G.P.Tulsyan

Phone no. 0651-2233064