Dear Sir,
On 17/10/10, I have paid Rs. 550/- (Rupees FIVE hundred and FIFTY only) through on line payment i.e. portal.bsnl/portal online facility, whereas same amount not cradited to my mobile (Mobile no. 094481530039) till date 20.10.10and the said amount is already deducted from my SB account (SBI, (Karnataka) Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.91949500044 COULD NOT BE PROCESSED. PLEASE CONTECT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. 88889241992.". And where as, since from the day one, I made several calls to customer care MYSORE, COMPLAINT NO. KT 2010107139.
So, I kindly request you to help me out of this matter.
Thanking you sir,
Regards
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