On 17/10/10, I have paid Rs. 550/- (Rupees FIVE hundred and FIFTY only) through on line payment i.e. portal.bsnl/portal online facility, whereas same amount not cradited to my mobile (Mobile no. 094481530039) till date 20.10.10and the said amount is already deducted from my SB account ( SBI, (Karnataka) Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.91949500044 COULD NOT BE PROCESSED. PLEASE CONTECT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. 88889241992.". And where as, since from the day one, I made several calls to customer care MYSORE, COMPLAINT NO. KT 2010107139.
So, I kindly request you to help me out of this matter.
Thanking you sir,