» Telecommunications » Review / complaint: BSNL - Landline Not disconnected, bill generated | News #149842

Landline Not disconnected, bill generated

Dear Sir/Madam,

My Name is Jatin Arora, was resident of 5/903, Vaishali, Ghaziabad, UP. I was having a BSNL landline telephone and broadband connection at the same address with the no as-0120-2770391.

In March end i was to shift to gurgaon so was in no need of telephone any more so in Feb I requested one of the Telecom officer of Kaushambi Exchange, Ghaziabad for discontinuing my connection in a written application. I asked for the receiving of that application but she refused and told me that you have to keep a photocopy of the application only. I have a photocopy of that application. She told me that it will be disconnected from next month i.e. March.

In march my landline number was not responding on calling that number so i thounght that it has been disconnected.

But on Oct 24th, i found 2 bills at my address stating that amount of Rs. 3900 approx is pending against me for the months of march to sept. Please look into the matter as i got shifted to gurgaon in end of march and was not using that telephone any more after feb. It was not disconnected even after giving written application to the kaushambi exchange.

You are therefore requested to kindly look into the matter and do the needful...

Sir, Please help me in discontinuing the connection and waivoring the amount also.



Company: BSNL

Country: India   State: Uttar Pradesh   City: Ghaziabad

Category: Telecommunications


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