Sir,
I wish to bring to your kind attention on the problems faced by us on the WLL Telephone connection No: 04842112153, provided by BSNL.
1) The Telephone Instrument, which was a replacement device given to us from BSNL Vytilla office, is not functioning properly. The person at the receiving end is complaining of our disturbed voice, on every call.
2) The message function of the instrument is not in proper order. After a SMS message is send from the instrument, Continuous repeated messages are send to recipient without our knowledge. In effect, we had to shutdown the instrument.
Please do the needful at the earliest, to avoid billing over the unwanted messages sent from the instrument automatically without our knowledge.
. Our Contact No: is 9946559797.
Thanks
Biji Samuel Cherian
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