BSNL
LANDLINE and Broad Band Not working

LANDLINE BROAD BAND CONNECTION NOT AVAILABLE

Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband (Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC we are not recieving either the telephone connection nor the internet properly.

We loged the complaint several time. Each time I only recieved the Complaint No but of no use.. One Day luckily it happend and i got to speak to somebody saying already the complaint is lodged and gave me a number to call. I called the number nobody ever picks up that number it only keeps on ringing.

And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel. No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service. Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.

We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

Below is the particulars of Our no.

BSNL Land Line No. 28531639

Customer Name: dipayan Mazumdar

I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @9886845871. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail.

I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

Also this is the third time I am facing where it becomes very difficult to contact any bsnl people.. I really facing problem with no internet and telephone connection.

Thanks & regards

Gloria Sahoo M.