Hi,
I have been using BSNL land line since a long time. Currently am located at Nagpur at Gandhi Nagar. I am facing problem with BSNL land line. My phone goes dead every 10-15 days. My area falls under VNIT Telephone office. If we go to the customer service department they direct us to some person in the office. After a brief discussion about the problem the official gives us dumb reasons like the phone wire needs to be changed or due to some construction work your wire got cut. He comes and rectifies the issue, but we face the same problem again after 15 days. This is going on since last 1 year. Also every time we need to pay 100/- to 200/- to the person. ALSO NO WRITTEN COMPLAIN IS EVER TAKEN FROM US.
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