BSNL Kalyan
Mistake in Bill

My Land number is 2310349 From last three month i am getting wrong bill for internet usage. I have already filed written complaint but no use.

In All bills discount on intenet usage is calculate wrongly. I take usage details from BSNL website only.

In june as per BSNL website details is as fallow

Usage Charges- Rs 4058.41

Discount - Rs 3300.09

Net Charges - Rs 758.70

In bills BSNL AO has write discount amount in charges and charges amount in discount. After showing this mistake also they repeate this three times. I have paid all bills after recalculation by me. But as BSNL never need customer they disconnect my phone from last 7 days.

Same for bill in July and Sept.