Dear Sir,
This complaint is regarding our land phone which we are not able to use for the past 8 months. So many times we have informed the nearest exchange (Nedupuzha) but the responce was pathetic. Unnecessarily we were paying our land line bill for past 8 months. The problem is when ever we are making or recieving a call we can not here the second parties voice because of the irritating sound similar to wind.when ever we complaint in the exchange they will say they will come and see... once they said their part is ok. What is that means? what shhould we do to make our part clear. Due to this we are not able to use the BSNL BROAD BAND also. So we have decided not to pay the rent this month. I have also been escalated this issue to MR.Ravi, engineer in the same exchange but he was also ignouring the same. Please advise what to do...
Regards
Sandeep
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