Bsnl landline connection
Telephone dead for the past one month

Siva Parvathala

Landline phone: 080-28510369

38, 2nd Main, 7th Cross,

Krishnareddy layout, Doddanekundi,

Bangalore - 560037

Dated 27-01.

My residence above telephone is totally dead since 23-12. I registered my complaint with BSNL on 12-01 (complaint no. 1114) but no one has responded yet. Since 12-01 I have been trying to reach BSNL Inquiry no. 080-25422434 (this was also dead), 080-25427722 (Bills related), 080-28514466 (KR puram DE ext office), 080-25477890 (Area manager) and 080-25202121 (Gen manager) but no one bothered to answer the call. Many times I personnally visited to meet the area AE & DE. No response to my follow ups.

But they are charging me with their bills regularly with out fail every month even though they are incompetant in providing services to the customers. In December bill they have charged Rs. 500 addl amount but I dont know what these charges meant for. There is no one available to answer my phone calls.

I am requesting your kindself to intervine with the matter at the earliest.

Thanks, Siva