Sir,
I received a landline telephne bill for my residence number-0120-2486431 (local call combo-plan of Rs.299/- for broad band internet connection) of August (1st aug. to 31st aug. 2010) from BSNL which shows Rs.3459/- for one month. Rs.2600/- extra charged for excess use internet against combo-plan of Rs.299/-. This is a wrong bill because i am the only user and use internet only for e-mail. In last eleven month telephone bill is always below Rs.900/- including both call charge and internet usage. The bill of august is unexpectedly very high. i contacted sector-19, noida, BSNL office for clarification. concern person advised me to chnage the plan to unlimited broad band internet connection. i conttacted BSNL, Sec-62, Noida office. I am yet to get justice for wrong telephone billing.concerned person of sec-62, bsnl, noida ofice told me as yours if Wi-Fi connection, may be some how or somewhere it is wrong. you may contact sector-24, noida BSNL OFFICE. This is a harassment. i need justice.
R.K.PANIGRAHI.
SCIENTIST,
CRRI,
NEWDELHI
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