My BSNL prepaid mobile number is 09466709282.
On my number without my permission "WORD" ALERT services has been activated.
No any request was submitted by me.
On 23-12 at 05:50 PM when i switch ON my mobile i receive a message "WORD- ALERT SERVICE IS ACTIVATED ..."
And 25 rupees deduct from my BSNL prepaid account.
When i ask to customer care Executive for this the answer of his that YOUR WORD ALERT SERVICE IS ACTIVATED ACCORDING TO YOUR REQUEST.
But this is not true. I have make many calls in customer care for solution of my problem. But they gives me always same answer.
I am in high mantle depression by this matters. I can not think anything in daily routines. My brain can damage. Or In future i can mad.
So please solve my problem. And give me the suitable cost of my highly important time. And return my deducted amount.
THANKS YOU
My name - Dinesh s/o Sh. Sumer Singh
Vill.- Dhani Toda,
P.O.- Gignow,
Teh.- Loharu,
Distt.- Bhiwani
HARYANA
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