BSNL - PREPAID CONNECTION TOP UP
FAILED TOP UP AMOUNT DONE THROUGH INTERNET NOT REFUNDED

PREPAID CONNECTION NO. 9445615176

I TOPPED UP THE ABOVE PREPAID CONNECTION OF BSNL THROUGN INTERNET ON 23/12. THE TRANSACTION NO. IS

TXT2312201002099

THE TOP UP HAS NOT BEEN EFFECTED AND THE BSNL DESPITE REPEATED REMINDERS IS NOT REFUNDING THE AMOUNT. PLEASE RESOLVE.