My BSNL Landline no. is not working since last 45 days I have visited Kaushambhi Telephone exchange and given the complaint and they have noted the same in the complaint register. Similarly I have logged my complaint both telephonic and thru SMS and the complaint no. is 12139 but till today the complaint is not attended and is still open. I have also sent an email in their customer care mail id. I am really frustrated because if inaction at BSNL's end even there is no escalation matrix where I can further escalate the matter the no. of nodal officer as provided in the site is also not correct. Can anyone do something on this?
Debashish Sen Gupta
IIIA 274 Rachna, Vaishali, Ghazaiabad, U.P 201010
9818057995
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