Firstly, the advise rendered by the customer care executive (CCE) over the call was false which resulted in me recharging for certain amount which bears no resemblance to my need or the advise of the CCE. Thereafter, when I called Airtel customer care today, the CCE who answered the call had no answers for my concern, and when requested to transfer the call to his manager, the CCE disconnect the call and never returns back. Is this the service for which Airtel places CCE who carry the no-responsibility attitude?
The service of Airtel CCE is absolutely worst. The CCE was not able to understand my concern but for repeating his words again and again.
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