Sir,
i am using reliance data card, since quite some time, more than 06 months,
i do recharge that prepaid data card for Rs1099/- on a regular basis,
the data card is used only for checking email, browsing only.
It is connected only to my LAPTOP with windows vista OS.
People in so called reliance customer support - treat clients
worse than beggars - as they do do not bother to respond.
Not able to call their numbers through other telephone nos, THEIR REGIONAL / LOCAL OFFICES CONTACT INFORMATION NOT AVAILABLE ON GOOGLE SEARCH.
ii recharged the same on 09-09-09 for Rs 1099/-
the internet did not connect since 16-09-09 Wednesday, today it got
connected as i have recharged it for Rs111/-,
Today, 22-09-09 also I recharged for Rs111/-
28-09-09 Recharged Rs111/-
Total Rs 1432/-
It disconnects after a day or two, but
They advertise as Rs 801/- for UNLIMITED MONTHLY USAGE
Just Imagine a customer recharging 1099 x 12 months is paying 13200/- per year - In spite of this frequent top us are just looting,
the data card just gets disconnected and works only after atop up,
Imagine using RELIANCE DATA CARD IS EXPENSIVE THAN YOUR ELECTRICITY BILLS, WHEN YOU COMPLAIN OF YOUR PROBLEM - RELIANCE DOES NOT BOTHER.
So called Customer support or other email Id of the company too do not bother, to attend or reply, they simply email a pregerated reply which has no relevance to my email / complaint or forward me my complaint.
reported to the local dealer m/s Goutham & Goutham, No 600 PJN Road, Villupuram 605602 Tamilnadu India PH Nos 91 4146 227999 and 91 9360776665, sent a letter with proof of delivery too, to our surprise the dealer asks why it has been addressed to him, claims does not know the conatct number / address of nearest reliance office.
Rafiullah Khan
24, mandakarai, Villupuram, Tamilnadu India PH 914146, 224375, 220139
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