After getting innumerable calls from Executives from Reliance communications to get my prepaid converted in to post paid connections, I decided to apply for the same. On 10th August 09, I received a call from one of those executives (from ph # 02232223068) saying that they are sending their exec to collect my documents and a deposit of Rs 450/- and my card will be converted in to post paid in seven days from then and that I will be refunded the deposit in 45 days. The executive came the same day collected all necessary docs and the money. They gave me a receipt (#2386232575) Since then I have been calling those people and crossed all the limits of my patience. They could not verify my residence address so I called them at the same official address where the executive had already come to collect the money. The funniest part, they could not find the same address when coming for verification.
Around 100 calls from my side could not help me. The response was so unnerving that finally could not do anything but to ask them for my refund.
But the story has not ended, as I am still calling them up every day on numbers 02232223068 and 02232223283 and waiting for somebody to help me.
Is this called customer service??? I am fed up and totally disgusted with services provided by reliance communications.
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