Dear Sir / Madam,
i want to complaint against India's First leading telecom Company Reliace to making fool to their customers, Sir from last one yrs i am trying to overcome one major problem of deactivate one service which i was subscribe frm r World but i am unable to this, i complaint to ccs many times the customer care representative blaming that i did this, when i munable to overcome this i purchase new sim and stop recharging t old no but this month on sep09 no balnce deducted b'coz my account could not have sufficient balance so they r unable to deduct i have 14 balnce on my old no till yesterday morning but at 1 pm company deducted 10/- frm balance n i got sms that ur10 deducted b'coz u subscribe VAS pack worth 10/- for 6 days.i dont know wat is this vas pack.i call to CCS to CCR of M.P (Bhopal)(Jabalpur) one lady attaned my call and said they dont have any information of deducting money frm my account she said to me call after 4 hours i will give money if u r correct.i disconnect the phone after one hour i again call to customer care service to customer care representative, the person who attend my call listen my problem then he is unable to solve the problem and blaming me that i subcribe VAS pack service, when i ask to wat is this service they said itis a business related service from sms we receive infrmation sir i m a house wife this service is useless for me why i subscribe this.plssolve my problem i have to problem, the first one not solved again another problem starts, pls solve my problem, pls answer me, .
Your Custome
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