PLS HELP ME IN THIS REGARDS
Sir, on date 10 March I got a call from the number 9540826545 by 11:36 AM on my cell no-9891458956 that from IDEA we are providing a plan on existing pre-paid no that on by paying Rs500/- we are providing 1800 minutes talk time in local/std and sms 400 numbers national and local.
By listening this plan I agreed to activate the plan, the person said I have to provide one id proof and photo and Rs 500 for this plan then he said you will got a call from his officer for conformation and after I got a call from number 9540826545 & 9718038005 regarding the plan and the address for collecting the amount I provide the details then he said our executive will come from nodia & ask for the root to reach to me and executive will come by today i.e 10/3 before 5pm to my office and again after 4:30pm I got a call that our executive will come tomorrow i.e 11/3 by 4 o’clock, in between that I got a call from this number 9718009880, five times that our executive will come by 4 o’clock on 11/03 again conforming the address, root, and plan and said for any further help contact with idea customer care number and the plan will activate within 6 to 12 hours after receiving the payment.
By 3.30 PM on date 11/03 one person name by Dilip panday came to my office to collect the amount and one photo and id proof, I have provide the cash Rs500, photo and my photo copy of license copy no-DL-0320090099997 (P), with self signature and hand over a recipt sl no-1904834 of idea, and also I have checked his I card I wait till 13/3 but my number was not activated as per the plan then I spoke to the help line numbers on date 13/3 they said they have no such plan and then the help line executive gave me a number of idea grievance cell number 9990555555 ext 6888 Nodal officer name Miss Nidhi sagar .around 12:30 pm I rang on that number I lady pick the phone I explain the total incidence then she said please hold the line to talk with his officer then the phone disconnected.(coversation attached in real player)
Again I got call on dated 26/3 from the number 9718009880 on 5:40pm and the person said that the amount I have given has been deposited on post paid depts. you have to take a post paid number, I denied to take another post paid number as I am having post paid number, and I said to transfer this amount to my existing post paid bill he said its not possible to transfer or return so he is send a post paid number through courier and disconnected the call. Whent I tried this number a person picked and said it a call center number of idea a roughly he speak.
NO BODY IS TAKING RESPONSE OF MY GRIEVANCES PLS TAKE CARE OF THIS ISSUES. AND REPLY SOON I AM WAITING
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