Conversion of Prepaid Number to Postpaid not done!!
Hi,
I got a call from Idea customer care regarding an offer to convert my prepaid number to postpaid number early this month. There was a representative of "RSM Finserv Ltd, TA-1A, 3rd Floor. Tughalakabad Extn. New Delhi-110019" ie, Mr Rahul - Phone number 9911376667", who came to visit me on 08th December. We handed over a cash of Rs. 250 to him and he delivered us a SIM card.
I submitted my identity proofs. He assured us that the SIM card would be activated within 24hrs after the verification. I got a call from IDEA customer care once again mentioning that again a representative would visit me on 10th evening and I had to show him my original identity proof. However nobody turned up.
Now, since my SIM is not being detected by the cell. The message been displayed on my cell is "SIM card Registration Failed". After callling Mr Devender, who sent that representative, his Phone is Switched off. The problem persisted after that also and is still there. When I talked to their query assistant executive on their no that is mentioned on reciept copy is 9911415558 on Friday, he told us that representative will visit at my billing address on Monday evening to verify. But no one yet came. Again I called up on that number but when i called at this number nobody took the call if that rings, otherwise that number is also being off.
My Prepaid mobile No is 919718138525.
0 comments