Idea Cellular
New connection

The whole story goes this way.. I received a msg from Idea " Get New IDEA Addon Connection With CUG Free with out any deposite. Cont. Seema 9702343306." on Date 23/06

I called this number to ask for the sim card as per the message... But

1) I was told is that I will not get CUG .

2) The card is not Free

Which means I was sent a FALSE MESSAGE and this FALSE messages till keeps coming to my phone No. 9702826633.

I Still agreed to it and ordered for the sim card 28/06 as I wanted a sim card urgenlty for my wife...

I got the sim card on the 29/06 and I was told that the sim card will be activated within 2 to 3 days which was Again FALSE INFORMATION given to me...

I have been Constantly complaining since then to get the problem solved... In the end I have taken a Tata Sim card and I am happy with it...

The reason Why I have written today because More then 5 months have passed and Idea mangers and Nodal officers are still sleeping the last mail I had received from the nodal officers end was on 22/07 with Docket Number 18275522... The Mail is as Follows

Dear Mr. Lawrence,

This is in continuation to your e-mail regarding deposit refund of your Idea cellular number.

We would like to inform you that your aforesaid complainthas been registered and shall be initiated by 6th August.

Kindly note your complaint number is 18275522.

We regret for the inconvenience caused to you and assure you the best of our services.

Thanks & Regards,

Nodal Officer Desk

================================================== ================================================== =========

Token ID: 205IC95293

Regards

Stanislaus Lawrence

9702826633

9223307529

I have been constantly calling the idea people and sending emails, kindly help in resolving the problem

Company: Idea Cellular
Country: India
State: Maharashtra
City: Thane

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