Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA Postpaid - Fraud and unsatisfactory service | News #304282

IDEA Postpaid
Fraud and unsatisfactory service

The Idea connection is the worst connection I have ever experienced in my life. There are 3 issues:

1. I have migrated my idea prepaid to postpaid and for that the executive Mr. Sandeep of lucknow branch (Fortuna towers) have charged me Rs. 500 as security deposit and did not provided me with a receipt. This money i consider as cheating.

2. Secondly on 21st Sep 2010 morning I checked my acc. balance which was showing Rs 780 and after that my incoming and outgoing call were bared. Then on 22nd Sep 2010 morning there was connectivity again in my phone and I checked my acc. again which was showing Rs 1201 at that time. A clear case of fradulent and cheating.

3. Thirdly, for three consecutive days my outgoing calls are bared. And I am even not been able to contact to the customer care. Each time I try to contact them, either They are disconnecting my phone or just making a fun of my trouble.

My phone is 9598805265 UP (East)..


Company: IDEA Postpaid

Country: India   State: Uttarakhand   City: Dehradun

Category: Telecommunications

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