I had ordered for two Blackberry Mobile Phones on 02/08 amounting to Rs.7, 199 each through my Axis Bank Credit Card after looking at an advertisement on my bank site. The same were needed urgently. On every follow up on phone, I was told that the same would be despatched in 2-3 days by their service executives on phone number 0120-4112424. However, on 02/09 I came to know on calling that my order is cancelled due to non availability of stock and my money is reversed on 31/08 vide transaction ids MCIT08762791921 and MCIT08762725021.
I have not received the reversal till today. Please advise:
1.) Why has the thing of non availability came after 1 month of order booking?
2.) When will I get my amount back?
In the meantime, I am getting calls from phone number 0120-3818900 of their department to claim free gift on payment of some amount.
Can anything be done with fraudsters like them who take moneys of people, make them go round and round and then don't refund their amounts. Such kind of online shoppers who take others money as granted should be banned so that they don't play with other people's moneys.
0 comments