LANDLINE PHONE
Excess payment

I am a subscriber to landline connection for more than 15 years by now.

Telephone number is 2362515.

I did not subscibe to any add on services but surprisingly I was charged Rs 200 for Games on Demand, in the bill raised in January.

I am very much pained to know that Public Owned companies like BSNL have also started working like a private companies, where there is no body to provide solution to your complaints. I went to the Customer Care Centre and met almost all concerned persons like Mr Chhabra, Mr Dheengra to get the answer or the redressal to my complaint.

I would be happy to get the evidence for subscription to such services, if ever accepted even telephonically.

It is requested to please get the needful done and pay the damages for deficiency in the services.

The said telephone is not in order for about a month, without redressal.

Looking forward to hear from the concerned official.

I am ready to appear before the officials whenever required.

Susheel Mittal,

Senior Professor,

Thapar University, Patiala.

PS: The complaint is made seeking redressal and in the larger interest of setting the system in order.