My husband purchased a Matrix sim card (Rs5000/credit limit)- prior to our 2 week vacation to Canada. As per the tariffs mentioned, he estimated his total bill amount to be around 3000/- as per total usage. But to our surprise & shock we found the bill stating amount more than 25000/-.When all call details were sought by us, we found that the bill amount for actual calls made/recieved by us was around 3000/- & rest was charged for innumerable "unknown" MMS to numbers (mob & landline?) not sent by us at all!!
Inspite of repeated attemps at explaining them that the MMS are not sent by us & are totally fraud, company hasn't resolved the issue!
Any one can scrutinize the bill & tell that its totally false & all MMS entries are Fraud!!
!)Who sends MMS on landline numbers??
2) Call usage 3000/- mms Rs20000 ridiculous!!!
3) They are sending bill due statement/sms on all the mobile numbers that our mobile contained??
The company needs to sort this out!
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