BSNL Landline Telephone
Dead since 1 Month

I am Gauri Gandhi staying at Row House No.3, Rohit Residencies, Baner (Opposite Kapil

Malhar Soc.) Pune 411045

Baner Telephone Exchange is not giving proper service.

My Telephone number 27290703... was facing disturbance since last 2 months. On 8th July I made complaint No.000914 .

Now my telephone is completely dead since past 3 weeks. I made complaint No 1442... but no action.

Yesterday I have made another complaint No.1692... my previous complaints No's 914 and 1442... they seem to have closed without attending to the problem... This is not good style of functioning.

Previously also phone was dead for 4 months (last year) and again for 2 months (this year)... but no action is taken by Baner Telephone exchange... unless I make complaint to higher authorities.

Request to kindly improve the working of the exchange (if possible), and at least get the phone line started.

Last time it was entrusted by to private agency... which got the phone working in 2 hours... which was dead from 4 months.

Request if they may again appoint private agency... because the Baner Telephone exchange is not at all responding.

Thanks

Gauri Gandhi