Inconsumercomplaints.com » Telecommunications » Review / complaint: Mobile services - Cheating | News #412356

Mobile services
Cheating

Dear Sir,

I am new port in customer in Vodafone.

My problem is my credit limit is decreased from Rs 4600/- to 500/- without intimating me. And for call charges not given me as committed plan

I talked with all customer care officers; backend team as well as nodal officer from last 16th March also forwarded my earlier mobile bill for increasing my credit limit as per your SMS dated 4th March - my credit limit is Rs 4600/- and at next day they decreased to Rs 500/-

Your Ulhasnagar Vodafone – ADIAMMA MOBILE WORLD VODAFONE MINI STORE – cheated me they did all this without intimating me. They had given wrong information to get my connection.

I am really upset for this kind of inconvenience and trouble, I am using this number from last 9 years but this is worst experience.

And from 14th March SMS received is my credit limit is 500/- and threatening me for disconnection it is really embarrassing situation as being a postpaid user.

Now as newly port in customer how i can recommend to others for Vodafone connection. If nothing will happen then you have 50 days out of 90 days 40 days gone you can’t do harassment more than that?

Sort this issue and revert to me.


Company: Mobile services

Country: India   State: Maharashtra   City: Thane

Category: Telecommunications

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