Complaint No docket no is 5424 Broad Band Is not working- Ph 26535225
This to inform you that my docket no 5424 the problem is stll pending but when i am tracking the status of the problem on-line the status is shown as sorry there is no record for this complaint. My Broad band is not working from 07/08 (the link lite is blinking) inspite of the complaint no action has been taken you are requested to do the needful further if the broad band is not restored immediately. Please follow the TRAI guidelines in billing and do not bill for the period for which services were not provided to the customer (treat this as written instruction)
Further when I called at the phone no 011-26517171 the Phone was attended by Vasudha Bhatnagar she has said phone line will not be rectified for another 3 to 4 days however when i asked her to confirm that in writing reply was we eill not give in writing. I have been trying your number of Area manage MR Vikram of hauzkhas no one is picking the phone between 10-am to 5 PM
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