My mobile no. is 9868996925. Three/four days back the MTNL activated some “newspack” my mobile phone which I never asked and are also charging Rs. 7/- every day for the same by debiting the balance. I tried my best to deactivate that service but could not do so despite my best efforts. I contacted customer care no. and I was assured on phone that the service would be deactivated and balance would be restored the next day but instead of restoring the balance I am being cheated by continuously debiting Rs. 7/- every now and then. It seems that the MTNL has instructed its staff to commit such type of fraud with its customers on regular basis.
Now I request you to stop all services and compensate me for the loss, the harassment and inconvenience suffered by me, take necessary action against the guilty officials who cheat the public by arbitrarily activating various kinds of services.
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