I had a MTS broad band data card post paid connection no. 9143914539 and A/c Id No. 223000043624. For which I regularly made payment. In March according to the bill I made a payment for Rs. 496/- through my HDFC bank credit card (mcheck payment) on 22.03.2012 (transaction no is 096516 as per bank record). But after paying the same after seven days they suddenly disconnected the connection without giving me any notice or information or phone call. I made a complaint in the customer care no. (complain no. C1247332570) but they never called me or solved my problem. Next month they again sent me a bill by adding Rs. 496/- which I have already paid and after seven days sent me a letter. With the reference of the letter I talked to Mr. Debakanta Nanda 9143110317 and told him the whole matter and he assured me that if I have paid the bill I don’t need to pay any more. But when I told him to send me a fresh bill which will show my payment he sent me a bill over mail with Rs. 1088/- outstanding.
I paid Rs. 600/- while I took the connection. And as internet connection in very much required for my work I took another connection by paying money again. On 7th June MTS sent me a notice through an advocate Sh. Chandrasekhar Sarkar which I received on 25th June. They just kept it in my letter box and not by post. It all seems to harass me deliberately. I
As I was forced to take another broadband connection for my use by paying money I wish to get Rs. 600/- back from M/s MTS SistemA Shyam Teleservices Ltd. and wish to STOP THEM TO HARASS ME.
CHANDRANI BHATTACHARYA
9432385353
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