Its a serious issue about the fraud policies/practices of the company...
Whenever there is a balance exceeding Rs.30, the company deducts whole money for some weird reasons that says we've activated some non-sense VAS packages like caller tunes, Juke box, Cricket updates and so on... In fact we'd never have heard of such offers or packs ever before... This has happened several times and only once they responded by refunding the deducted amount... But all the other times, they just lodge a complaint and keep quite... Moreover the company does not allow calls to any Toll Free numbers... This is again very uncomfortable to the customer... So I plead you to take serious action on the company.. Anyhow Now I have decided to switch over to some other network through MNP... But I am confused which one to choose... If possible, please suggest me some network that is trustworthy...
Thanking You..
Alok Bharadwaj N, Mysore.
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