MTS (Rainbow)
Balance Deduct

Good Morning Sir,

sir maine mere mobile number 8104418838 par 152 rs ka rc karwaya tha jisme mujhe on net or off net 200 rs ka balance 30 days k liye milna tha.

mere is nummber par 30 paise/minute local wala plan chal raha tha.

phir mene iss number par plan per secund wala lagwa liya.

tou poora balance ud gaya mene customer care k paas call kiya tou bole ki per second wale plan main promotional balance khatam ho jata hai.

jabki mene plan change karne se pehle customer care ko mere dost k number 9875037313 se call karke plan change karne ka prosuzure (tarika) poocha tha, us costumer care ne aisa kuch bhi nahi bataya ki per second plan change karne par promotional balance khatam ho jaaega,

mene costumer care ko call kiya tou bolo unhone aapko bataaya tha ki plan change karne se aapka balance khatam ho jaaega.

kripya aap is problem ka samadhaan kare.

my e-mail - [email protected]