THANKS FOR WRITING THIS COMPLAINT AGAINST NAAPTOL FOR e3300 BOSS MOBILE... AS I HAVE GOT SAME EXPERIENCE.. MY MOBILE IS ALSO NOT GETTING CHARGED AT ALL... EVEN AFTER SEVERAL COMPLAINTS - COMPLAINT NO 133476 & 133513.. I HAVE STILL NOT GOT THE BATTERY REPLACEMENT AND ALSO EVEN THOUGH I PAID THRU CREDIT CARD ON 3RD MAY.. I HAVE NOT YET GOT MY FREE WATCH TILL TODAY (4 JUNE)... EVEN AFTER SEVERAL REQUESTS ON PHONE NO. 9223516148... THEY HAD DELIVERED THE MOBILE ONLY ON 21ST MAY ..AS THE BOOKLET SUGGESTED I WAITED TILL BATTERY GOT FULLY SWITCHED OFF ON 24TH MAY AND THEN PUT IT TO RECHARGE FOR 3 HOURS AS WRITEN BUT IT DID NOT GET CHARGED AT ALL SO ON 25TH MAY MORNING I HAD COMPLAINED WITH NAAPTOL..THE EXECUTIVE TOLD ME TO TRY THE DATA CABLE TO CHARGE SO TRIED THAT AS WELL FOR 3 HOURS, STILL IT DID NOT GET CHARGED. IMMIDIATELY I INFORMED NAAPTOL ABOUT THIS AND THEY CONFIRMED TO SEND ME THE REPLACEMENT FOR BATTERY (IN 7 DAYS ON 25TH MAY)... BUT... EVEN THOUGH ITS ALREADY 4TH JUNE TODAY I HAVE NOT GOT IT... ITS MORE THAN A MONTH AND I WANT MY MONEY BACK NOW... PLS NOBODY EVER BUY FROM NAAPTOL..PLS... my order number is 357843 - my mobile number is 9967020638...
23 days ago by KEDAR [send email]
TODAY I HAD TO CALL AGAIN TO NAAPTOL ON THE GIVEN TEL NUMBER - 9223516148 AND THE EXECUTIVE ON THE PHONE HAS GIVEN ME A COMMITTMENT THAT MY MONEY WILL BE ROLLED BACK ON CREDIT CARD WITHIN NEXT 15 DAYS..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..
0 minutes ago by KEDAR [send email]
PLEASE DO NOT EVER BUY FROM NAAPTOL AS ITS REALLY PAINFUL TO GET ANY AFTERSALES SERVICE FROM THEM. THEY JUST IGNORE POST SALES...
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.
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