I have applied for transfer of bsnl landline telephone no. 033-26728284 from mother to son.I approached to bsnl exchange serampore with all required documents. Dealing clerk accept the documents and forms. But even after six months job has not done. when i asked about the delay i got different reply at different times like dealing person is on leave, he is not in his table, supply failure, computer system failure, lost your documents are few excuse.
Hence i request you to take appropriate measure to solve this problem.