Inconsumercomplaints.com » Telecommunications » Review / complaint: AIRCEL LIMITED - Fraud in activation of Sim Cards | News #50356

AIRCEL LIMITED
Fraud in activation of Sim Cards

Be aware in giving ID Proof while purchasing Sim Cards on road side, it may be misused as they demand another copy of ID Proof.

To

The Area Manager,

Customer Care

Aircel

[email protected]

,

Dt 18.08.2010

Dear Sir,

Referance: Sim Cards number purchased on 06.08.2010

(1) 89918100610192966150 CONNECTION NUMBER 8896154754

(2) 89918100610193365741 CONNECTION NUMBER 9807414713

Subject: Activate Sim Cards by 4 PM on today.

Please be informed as under:

1 That two Aircel Sim cards were purchased on dated 06.08.2010 from D. K Communications Varanasi. The seller of the Sim Cards on road side demanded an extra surplus of Rs 5/- for filling the application, other than the charges of Sim Card. The same extra money was demanded by Mr Ajit Aircel Customer Care Lahurabir on 17.08.2010.

2. That the Sim Card are still not activated by your nearest dealers at Lahurabir, Varanasi, which the customer now finds an act of mischief on their part.

3. That the customer made a complaint on dt 12.08.2010 in person, Complaint made by email on 14.08. reminder made in person on dt 15.08.2010 with AIRCEL CUSTOMER CARE LAHUARABIR, 2ND REMINDER MADE BY EMAIL Dt. 17.08..2010 and a number of telephonic conversation but all is vain.

4. That, the customer contacted Mr Ajit of AIRCEL Customer Care at Lahurabir Varanasi, who misbehaved with the customers saying "TUM HAMKO NAHI JANTE< HUM KAUN HAI>JA KAR LUCKNOW COMPLAINT KARO>HUM LUCKNOW SE FARJI SIM CARD DHEDH SAU RURAYE ME KHARID TE HAICARD FARZI HAI JAWO STF SE KAHO".

5. That the customer is put to a monetary loss and mental tension by such illegal acts on your part. the customer appears to be defrauded by M/S Aircel.

6.That the customer suspects a misuse of his ID proof submitted with Aircel and now demanding another copy of the ID proof.

7. That kindly inform me the reason for not accepting my ID proof already submitted to you the and name of the person doing so at AIRcel office, so that the consumer may LODGE an FIR with local police for such illegal activities by M/S AIRCEL and their representatives.

The customer requests you to activate the card by 4 p.m today, failing which the customer willshall be bound to refer the matter to Consumer Forum and the local Police for legal actions into the matter.

Sicerely yours

Kedar Narain

(consumer)

K 44/ 19

NAIK BAZAR

VARANASI 221001

U.P.

CC To

1. Soumya Sharma

[email protected]

2. Head office and Registered office:

Dishnet Wireless Limited,

Ratan Square,

3rd Floor, 20 A,

Vidhan Sabha Marg,

Lucknow,

Uttar Pradesh – 226 001.

3. Head Office and Registered Office:

Aircel Cellular Limited

No301 (Old No: 193)

Poonamallee High road, Kilpauk

Chennai 600 010.

Phone : 98410 12345

Fax : 91 - 44 - 25323131

Aircel Cellular Limited

5th Floor, Spencer Plaza

769, Anna Salai

Chennai - 600 002.

Phone : 98410 12345

Fax : 91 - 44 - 2849 6769

4. [email protected]

5. Mr. Ajit, Aircel Customer Care Lahurabir.

6. Head office and Registered office:

Aircel Ltd.,

A-44, Mohan Cooperative

Industrial Estate (MCIE),

Mathura Road,

New Delhi -110044,

Contact No : 9716099999

Fax no : 011-26990095

E-mail: [email protected]

7. Head office and Registered office:

Aircel Ltd.,

Opus Centre,

47, Central Road,

Opp: Hotel Tunga Paradise,

M.I.D.C., Andheri (East),

Mumbai - 400093

E-mail: [email protected]

8.E-mail [email protected]

9. Aircel Limited

DLF Cyber City,

Building No 10-A, 2nd Floor,

Gurgaon 122 001, Haryana.

Phone Number: 0124 4765000

Fax Number: 0124 4290524


Company: AIRCEL LIMITED

Country: India   State: Uttar Pradesh   City: Varanasi

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google