&-- Original Message &--
From: rajneesh madhok
To: [email protected] ; [email protected]
Sent: Wednesday, May 25 5:35 PM
Subject: Harassment by Airtel; Numerous times submitted verification documents, No need to get Airtel Connection Activated.
To SPEED POST May 25
1. Mr. Sunil Bharti Mittal,
Chief Executive Officer,
Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent,
1, Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110 070, India
Tel. No. : 91 11 46666100, 91 11 42666500
Fax No. : 91 11 4166-6137
2. Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Sub: HARASSMENT BY AIRTEL TO CONUMER NO. 98769-44776
NUMEROUS TIMES SUBMITTED DOCUMENTS THAT MY POSTAL ADDRESS IS DEPARTEMENT OF POSTS AS POSTAL ASSISTANT OF HOSHIARPUR AND PRESENTLY WORKING AT BANGA ROAD, PHAGWARA POST OFFICE.
Sir,
I, Mrs. Manjit Kaur, Govt. Post office, Banga Road, Near Police Station, Phagwara-144401 (Pb) had corporate Connection No. 98769-44776. The said connection had been purchased from the agent on door to door visit. As per the agent’s requirement I furnished all the required documents as per the guidelines of Airtel. As per my purchase in Nov the said connection got activated in the end of Nov. Then the tale of harassment within a week started. I was told to submit the Verification documents once again. Which I submitted as per customer care executive directions to the Hargobind Nagar, Phagwara’s Airtel Gallery. The said documents furnished. But my connection could not be activated. On continuous harassment by not getting the connection activated I keep on waiting but again the verification had been done by the person from Jalandhar. When I talked to the Customer Care at Airtel I was told that this number has been disconnected, so I had been debarred to receive and make calls from that number within seven days of activation. Again I visited the office of Airtel at Hargobind Nagar and talked to the customer care through the representative of that office that said number has not been activated since long so get it disconnected permanently. The Customer Care Executive directed the concerned official to send the Request.
On 18th Jan the request for Permanent Disconnection was sent by Airtel Gallery of Hargobind Nagar, Phagwara. Due to the harassment and continuous problem I made several SMS to permanently disconnect my number.
I regret to inform you that due to continuous harassment I got connection of from IDEA No. 98145-69800. With continuous harassment when I shifted to IDEA the Airtel activated my number though I had given request to Disconnect permanently.
Now Airtel is demanding the charges from me and keep on sending Bill and I received the said Bill, when I am not availing the said connection then the bill raised by the company is WRONG.
It is requested to waive the bill immediate affect and kindly permanently close my account for God sake. When the company has not restored the number after my so many requests then why now I am being harassed to pay the Wrongly raised bills.
Now I have in my possession two Mobile connection Nos. 92563-83780 and 98145-69800 and both are in working conditions so kindly don’t harass me unnecessarily by sending wrongly raised bills.
Thanking you,
Yours Sincerely,
(Mrs. Manjit Kaur)
GOVT. POST OFFICE,
BANGA ROAD, NEAR POLICE STATION,
PHAGWARA-144401 (PB)
MOBILE: 92563-83780 ; 98145-69800
Airtel No: 98769-44776 (NOT REQUIRED, FOR GOD SAKE DON’T HARASS)
RELATIONSHIP NO: 1022489377
WRONGLY RAISED BILL NO: 478511305
BILL DATE: 13 MARCH
Through: Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), 094173-06415
Tele-fax: 01824-262569, E-mail: [email protected]; [email protected]
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