Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Mobile Services - Unathorized charges and fraud by customer care executive | News #83112

Airtel Mobile Services
Unathorized charges and fraud by customer care executive

I was suffered many times by unauthorized deduction of my prepaid account balance by airtel services.

when i asked to customer care services about that then i was get wrong information . and i sure that it was wrong information

i also talked to senior officer he told that my complain is registered and action would be taken but it was never happened.

I have suffered many times by this situation.

the main story is that on Sunday, 03/04 at near 10 pm i bought a recharge voucher from retailer and i was unable to recharge my account then talked to customer care .he wisely told to tell my secrete code of recharge .i did.he provided the information that my recharge voucher is valid till that time. but shortly when i tried to recharge my account i got that it was used. It mean customer care executive officer used my voucher as no any one know my code.when

this is not big incident but many people getting suffered by this situation so please take action about it

for any proof i took that voucher and its serial number

my contact number is 09179416041

looking ahead from Ur side


Company: Airtel Mobile Services

Country: India   State: Madhya Pradesh   City: Bhopal

Category: Telecommunications

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