I have a postpaid connection from Airtel. My address proofs and details were verified by the company and they took quite some time to activate my postpaid number. Actually I was using the same number since 3 years now, but got it converted from prepaid to postpaid now. Without any prior intimation they cut my service, when asked for a reason from customer care, I was informed that due to non compliance my number was blocked. I was asked to submit all my proofs once again to reactivate my account. In spite of my busy schedule, I found some time off my office to visit Airtel office (Had to struggle even to locate one) and enquired for activation. They had no clue as to why my number was deactivated. The agent (or executive) whoever contacted me for converting it to postpaid came into picture here and from then on the only response i could get was "by tomorrow it will be activated". Overall in the three years, Airtel's service was pretty much disappointing. Couldn't change my number because of professional reasons. Need number portability soon in India.
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