Airtel mobile number 9665057915 has been deactivated without notice. And when i ask for details they say " telephone verification failed" But I didnt got any phone calls on my mobile from airtel. Also I have supplied 3 contact nos. of my house owner for residential verification. But till today Airtel don't tell me the verification details, and asking me to visit their customer care centre. I have copied the communication details below. The nodal officer write the same thing again and again without shame...
Dear Mr. Ruban,
Warm greetings from all of us at airtel!
This has reference to the email received on 30 November expressing concern regarding services for your airtel mobile number 9665057915.
We request you to visit your nearest Airtel Relationship Center (ARC), in order to activate your airtel mobile number 9665057915 with the following documents:
¿ Address proof
¿ ID proof
¿ One Passport size photograph
We hope that we have been able to address your request suitably.
Please do write in for any further assistance.
Please feel free to speak to our call center executive on 121 regarding any query/request and on 198 for any complaint, you can also email us at [email protected].
You can get in touch with the Nodal Officer with your earlier request or complaint number if it is still unresolved. You may send an email at [email protected] or you may call at 9987234865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send an email at [email protected] or you may call at 9987244865 from 9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Abdon Pani Nodal Office Bharti Airtel Limited
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&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 30/11 10:27:02 PM
Subject: RE: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE". [|BAL|Qrc13011111511546831052|]
Don¿t write your standard draft to me. If you are not explain me the
verification failure details I may need to take legal action against you under
¿right to know¿ act.
The other option you got is refund the unused balance along with all the
documents submitted to you.
From: [email protected]
[mailto: [email protected]]
Sent: Wednesday, November 30 10:00 PM
To: [email protected]
Subject: Re: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc13011111511546831052|]
Dear Mr. Ruban,
Warm greetings from all of us at airtel!
This has reference to the email received on 30 November expressing
concern regarding services for your airtel mobile number 9665057915.
As informed earlier, we regret to inform you that the above mentioned airtel
number has been deactivated with effect from 24 November due to
telephonic verification failure.
Further, we would like to inform you that, post disconnection of the number the
balance gets forfeited. Hence, we regret our infeasibility to provide any
refund in this regard and unable to provide the details.
We would request you to provide us with an alternate number and preferable
time, so that we can get in touch with you.
Also, we would request you to visit nearest Airtel Relationship Center (ARC)
with relevant document appended:
1. Address proof
2. Id proof
3. Passport size photograph
4. Airtel prepaid enrollment form (available at all relationship centers)
In regards to the same, we would like to inform you that, the reactivation of
the number depends on subject to its availability.
We hope that we have been able to address your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call centre executive on 121 regarding any
query/request and on 198 for any complaint. You can also email us at
[email protected].
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it is still unresolved. You may send an email at
[email protected] or you may call at 91 9987234865 from 9:30 AM to
6:30 PM Monday to Friday. The Nodal officer will provide a resolution to
your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at [email protected] or you may call at 91 9987244865 from
9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Tarun Chadda Nodal Office Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
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68AFE92966ABD7394246B9DC3C46A126B1D23756B1D03A5BBDC3C2C1CE3358A1E2266E93F4&refno
=Qrc13011111511546831052
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 30/11 03:50:49 PM
Subject: RE: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12911111411036810822|]
Again there,
answer my question. Provide the verification details. Already explained you,
there are three nos. Provided for residential proof.
You can call me on 9322647871 or 9767101573. I am having the reliance no. For
more than 4 years. I don't have such nusance till today.
Sent from my Nokia phone
&--Original Message&--
From: [email protected]
Sent: 11/30 5:16:20 AM
To: [email protected]
Subject: Re: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12911111411036810822|]
Dear Mr. Ruban,
Warm greetings from all of us at airtel!
This has reference to the email received on 29 November expressing
concern regarding services for your airtel mobile number 9665057915.
As informed earlier, we regret to inform you that the above mentioned airtel
number has been deactivated with effect from 24 November due to
telephonic verification failure.
Further, we would like to inform you that, post disconnection of the number the
balance gets forfeited. Hence, we regret our infeasibility to provide any
refund in this regard.
We would request you to provide us with an alternate number and preferable
time, so that we can get in touch with you.
Also, we would request you to visit nearest Airtel Relationship Center (ARC)
with relevant document appended:
1. Address proof
2. Id proof
3. Passport size photograph
4. Airtel prepaid enrollment form (available at all relationship centers)
In regards to the same, we would like to inform you that, the reactivation of
the number depends on subject to its availability.
We hope that we have been able to address your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call centre executive on 121 regarding any
query/request and on 198 for any complaint. You can also email us at
[email protected].
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it is still unresolved. You may send an email at
[email protected] or you may call at 91 9987234865 from 9:30 AM to
6:30 PM Monday to Friday. The Nodal officer will provide a resolution to
your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at [email protected] or you may call at 91 9987244865 from
9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Tarun Chadda Nodal Office Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
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&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 29/11 02:11:20 PM
Subject: RE: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12811111411346791754|]
First of all answer my question. have u contacted all the three nos. I have
provided? I don't need any of your genric answers.
Regards,
Ruban
Sent from my Nokia phone
&--Original Message&--
From: [email protected]
Sent: 11/29 5:21:26 AM
To: [email protected]
Subject: Re: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12811111411346791754|]
Dear Mr. Ruban,
Warm greetings from all of us at airtel!
This has reference to the email received on 28 November expressing
concern regarding services for your airtel mobile number 9665057915.
As informed earlier, we regret to inform you that the above mentioned airtel
number has been deactivated with effect from 24 November due telephonic
verification failure.
Further, we would like to inform you that, post disconnection of the number the
balance gets forfeited. Hence, we regret our infeasibility to provide any
refund in this regard.
Also, we would request you to visit nearest Airtel Relationship Center (ARC)
with relevant document appended:
1. Address proof
2. Id proof
3. Passport size photograph
4. Airtel prepaid enrollment form (available at all relationship centers)
In regards to the same, we would like to inform you that, the reactivation of
the number depends on subject to its availability.
We hope that we have been able to address your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call centre executive on 121 regarding any
query/request and on 198 for any complaint. You can also email us at
[email protected].
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it is still unresolved. You may send an email at
[email protected] or you may call at 91 9987234865 from 9:30 AM to
6:30 PM Monday to Friday. The Nodal officer will provide a resolution to
your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at [email protected] or you may call at 91 9987244865 from
9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Geetanjali Chandra Nodal Office Bharti Airtel Limited
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7781858EFB1E68A9D2374A4D4CB63E82DD3F40494C4FB8D93A5FA6E52165AAD03C5FAED339&refno
=Qrc12811111411346791754
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 28/11 02:31:05 PM
Subject: RE: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12611111711426771617|]
Hello,
How can the telephone verification fails? Can you provide the details of the
same? I have provided three contact nos. of the house owner on the electricity
bill. Have you dialed all the three mobile nos. supplied?
Apart from the above, Have you communicated with the exact details of reasoning
why the no. have been deactivated before you deactivate? You can come and talk
to the house owner any time with me.
Still, if you believe the supplied informations are not justifiable, I would
recommend you to reimburse ththe unused amount on the supplied no. Also I need
the submitted documents couriered to me, since which has no meaning to you and
I don't want my personal infomations with you as a marketing tool.
I hope you understand the above.
Regards,
J Michael Ruban
From: [email protected]
To: [email protected]
Date: Mon, 28 Nov 10:42:33 0530
Subject: Re: 9665057915 - IT SAYS "THE NUMBER IS NOT IN USE".
[|BAL|Qrc12611111711426771617|]
Dear Mr. Ruban,
Warm greetings from all of us at airtel!
This has reference to the email received on 26 November expressing
concern regarding services for your airtel mobile number 9665057915.
We regret to inform you that the above mentioned airtel number has been
deactivated with effect from 24 November due telephonic verification
failure.
Further, we would like to inform you that, post disconnection of the number the
balance gets forfeited. Hence, we regret our infeasibility to provide any
refund in this regard.
Also, we would request you to visit nearest Airtel Relationship Center (ARC)
with relevant document appended:
1. Address proof
2. Id proof
3. Passport size photograph
4. Airtel prepaid enrollment form (available at all relationship centers)
In regards to the same, we would like to inform you that, the reactivation of
the number depends on subject to its availability.
We hope that we have been able to address your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call centre executive on 121 regarding any
query/request and on 198 for any complaint. You can also email us at
[email protected].
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it is still unresolved. You may send an email at
[email protected] or you may call at 91 9987234865 from 9:30 AM to
6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your
complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at [email protected] or you may call at 91 9987244865 from
9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Tarun Chadda Nodal Office Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
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47D9EFE 4 2 1 E739FFE C
C7F82838FD67BE6286B90F71B7495F71E7998F4177C828FF2117298&refno=Qrc126111117114267
71617
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 26/11 05:23:30 PM
Subject: 9665057915 - it says "The number is not in use".
Hello,
Note the Airtel prepaid no. 9665057915, which has been purchased from dhyari
phata, local dealer by submitting all the required documents asked. From last
two days the service was not there, and whenever I make a call from my other
mobile, it says "The number is not in use".
I would like to understand the reason for this. And I dont like this kind of
nusance just not informing. I called the customer service today 4.30pm and
they don't have any record of this and asking me to visit the customer service
centre. It is impossible for me to visit Airtel customer service centre.
If Airtel wish to visit my home, you are mostly welcome.
I hope you will provide the reason and resolution on time. You can reach me on
the below mobile nos. in case you need any information from me.
Regards,
J Michael Ruban
9322647871
9767101573
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