I am using Airtel mobile Phone No. 9818702189 since 1.11.2003 on pre paid basis. On 16.4.09 I approached the authorised dealer of Airtel at Showroom No.17, I Block market Sector 12 Noida 201301. He asked me to get it recharge for life time by paying Rs.99 and get it recharged for what ever amount I may like. I said OK get it recharged for life time for Rs.99 and also add Rs.500 for the talk time. He gave me the receipt for the same also His receipt No. is 550 dated 16.4.09. I again paid Rs.500 somewhere in the month of September 09 for adding the amount for the talk time. But in the last week of Nov.09 I started getting telephne calls from the Airtel office that the validity of my phone is expiring on 2.12.09 and I should get it recharge before 2nd Dec.09. I approached the dealer as to why I am being asked to recharge when there is a sufficient amount in my account. He said I may not be using the phone. I told him to check my account he can find out that I am continoously using this phone. Even number of international have also been made through this phone. He checked it an found it correct. Then the lady sitting there said she cannot help and advised me to take up the matter with the Airtel and refused to attend me and solve my problem. Since their behaviour was very rude I approached the other dealer and got it recharged for Rs.2009 with a talk time of around Rs.1800 and validity upto 2nd December. This charging of Rs.99 for life time validity is a fraud with a Retired Central Govt. official and also a Senior Lady citizen. I would request to take suitable action against the dealer and ask him to apologize for his misbehaviour with my husband who has gone to enquire in the above matter.
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